The following terms and conditions apply to all transactions
on this online site, known as www.bigmuz.com, also
known as www.thebigmuslincompany.co.uk (Run by The
Big Muslin Company. But known as BigMuz from herin).
Please scroll through
this screen, read them carefully and print a copy
for future reference.
All orders are made subject
to acceptance by you of the site's terms and conditions.
No amendments to these
terms and conditions will be accepted by BigMuz. By
entering this site you agree to abide by the terms
and conditions of use of this site. All materials
on this site are copyright BigMuz (and there respective
owners) and may only be used, downloaded, copied,
reproduced, republished, posted, broadcast, transmitted
or linked only for your personal and non-commercial
use. Use can be made only with BigMuz's prior written
consent. This can be obtained from BigMuz by writing
in the first instance to; The Big Muslin Company,
Victoria Hill Road, Fleet, Hampshire GU51 4LG. Use
of this site does not infer any licence to use the
name or trademarks of BigMuz or any third party.
You are allowed to enter this site in exchange for
your agreeing not to adapt, alter or create any derivative
work form any of the material on this site. The site
may be used only for lawful purposes and your use
must not infringe the rights of, or restrict or otherwise
inhibit the use or enjoyment of this site by any third
party. You agree to notify BigMuz forthwith of any
such use if this site of which you become aware. BigMuz
will not be liable for any damages whatsoever, whether
direct or consequential, arising from your use of
Further BigMuz does not
warrant that the site or any function or material
within that will be fault or error free.
Your Order Fulfilment
All orders are subject to stock availability and acceptance
of your order. BigMuz is under no obligation to fulfil
your order by virtue of acceptance of your order request
or your debit or credit card details, but will in
such circumstances give a full refund. In purchasing
our products, you agree to ensure you follow all guidance
and safety notices issued with their use. In particular,
when using BigMuz be aware of the warmth of the room.
Always check with your room temperature control. Keep
a check of baby's temperature by touching their neck
or chest. Never cover the baby's head. Only wrap your
baby when putting them down for a sleep. When they
are awake, allow them to move freely, exercising their
As an online store the security and privacy
of your information and personal details are top priority
to us. You can browse our site without disclosing
your personal information. Please note that Bigmuz
will never make your personal information available
to third parties. If for any reason you are worried
about purchasing online we would be pleased to receive
your order over the phone. You can call my telephone
077 8334 4343.
Prices and Payment Prices quoted are in pounds sterling,
and where appropriate are inclusive of UK sales tax
(VAT). Prices quoted also include postage and packaging.
Notification of this will be given before charging.
BigMuz reserves the right to change prices prior to
acceptance of orders. Payment maybe made using most
major credit and debit cards. BigMuz reserve the right
to refuse any card tendered for payment in its absolute
Every reasonable effort will be made to keep payment
details secure. Payments are made using the secure
Returns Goods other than faulty goods maybe returned
within 14 days of the delivery date so long as they
are returned in their original packaging and the packaging
is in new condition. Goods not complying with this
condition may not be returned. Sorry, but we are unable
to refund P&P or returns postage and packaging.
Please obtain a Proof of Posting certificate from
your post office when returning goods, as we cannot
be held responsible for parcels lost on return to
These terms and conditions
are subject to English Law and both you and BigMuz
hereby agree to submit to the jurisdiction of the
English Courts. None of these terms and conditions
affect your statutory rights.
If your goods develop a fault within 28 days of purchase
we will exchange it for an equivalent product if available,
or refund your money in full. Goods cannot be exchanged
for alternatives. Replacements will only be made on
a like for like basis subject to availability. Our
faults policy does not apply to goods which are faulty
due to accident, neglect or misuse. You should always
keep your receipt or purchase and/or delivery note.