Muslin Cloths
Baby News

Terms and Conditions

Terms and Conditions

The following terms and conditions apply to all transactions on this online site, known as www.bigmuz.com, also known as www.thebigmuslincompany.co.uk (Run by The Big Muslin Company. But known as BigMuz from herin).

Please scroll through this screen, read them carefully and print a copy for future reference.

All orders are made subject to acceptance by you of the site's terms and conditions.

No amendments to these terms and conditions will be accepted by BigMuz. By entering this site you agree to abide by the terms and conditions of use of this site. All materials on this site are copyright BigMuz (and there respective owners) and may only be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your personal and non-commercial use. Use can be made only with BigMuz's prior written consent. This can be obtained from BigMuz by writing in the first instance to; The Big Muslin Company, Victoria Hill Road, Fleet, Hampshire GU51 4LG. Use of this site does not infer any licence to use the name or trademarks of BigMuz or any third party.

Site Use
You are allowed to enter this site in exchange for your agreeing not to adapt, alter or create any derivative work form any of the material on this site. The site may be used only for lawful purposes and your use must not infringe the rights of, or restrict or otherwise inhibit the use or enjoyment of this site by any third party. You agree to notify BigMuz forthwith of any such use if this site of which you become aware. BigMuz will not be liable for any damages whatsoever, whether direct or consequential, arising from your use of the site.

Further BigMuz does not warrant that the site or any function or material within that will be fault or error free.

Your Order Fulfilment
All orders are subject to stock availability and acceptance of your order. BigMuz is under no obligation to fulfil your order by virtue of acceptance of your order request or your debit or credit card details, but will in such circumstances give a full refund. In purchasing our products, you agree to ensure you follow all guidance and safety notices issued with their use. In particular, when using BigMuz be aware of the warmth of the room. Always check with your room temperature control. Keep a check of baby's temperature by touching their neck or chest. Never cover the baby's head. Only wrap your baby when putting them down for a sleep. When they are awake, allow them to move freely, exercising their muscles.

As an online store the security and privacy of your information and personal details are top priority to us. You can browse our site without disclosing your personal information. Please note that Bigmuz will never make your personal information available to third parties. If for any reason you are worried about purchasing online we would be pleased to receive your order over the phone. You can call my telephone 077 8334 4343.

Prices and Payment Prices quoted are in pounds sterling, and where appropriate are inclusive of UK sales tax (VAT). Prices quoted also include postage and packaging. Notification of this will be given before charging. BigMuz reserves the right to change prices prior to acceptance of orders. Payment maybe made using most major credit and debit cards. BigMuz reserve the right to refuse any card tendered for payment in its absolute discretion.

Secure Payments
Every reasonable effort will be made to keep payment details secure. Payments are made using the secure PayPal system.

Returns Goods
Returns Goods other than faulty goods maybe returned within 14 days of the delivery date so long as they are returned in their original packaging and the packaging is in new condition. Goods not complying with this condition may not be returned. Sorry, but we are unable to refund P&P or returns postage and packaging. Please obtain a Proof of Posting certificate from your post office when returning goods, as we cannot be held responsible for parcels lost on return to us.

These terms and conditions are subject to English Law and both you and BigMuz hereby agree to submit to the jurisdiction of the English Courts. None of these terms and conditions affect your statutory rights.

If your goods develop a fault within 28 days of purchase we will exchange it for an equivalent product if available, or refund your money in full. Goods cannot be exchanged for alternatives. Replacements will only be made on a like for like basis subject to availability. Our faults policy does not apply to goods which are faulty due to accident, neglect or misuse. You should always keep your receipt or purchase and/or delivery note.




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